SA11. Curriculum Design - SAP SuccessFactors WorkZone

Bootcamp / Workshop 2025 Topics for SAP SuccessFactors WorkZone

Aspirational Curriculum for SAP SuccessFactors WorkZone :

1. Introduction to SAP Build Work Zone

• Overview of SAP Build Portfolio
  • Concept of personalized and engaging digital experiences
  • Getting started with SAP Build Work Zone

• Initial setup

• User interface familiarization

• Basic navigation

2. Solution Architecture and Components

• Detailed architecture of SAP Build Work Zone
  • Mandatory and Default Components

• Core services

• User management

• Content management
  • Optional Components

• Advanced analytics

• Collaboration tools
  • Planning Landscape for SAP Build Work Zone

• Development environment

• Testing environment

• Production environment

3. Features of SAP Build Work Zone

• Comprehensive overview of features and capabilities
  • Information Architecture

• Content organization

• Navigation structure

• Search functionality

4. Extensibility in SAP Build Work Zone

• Extensibility concepts and best practices
  • UI Integration Cards

• Types of cards

• Card creation and customization

• Integration with other systems
  • Launchpad Plugins

• Purpose and functionality

• Development of custom plugins
  • Content Packages

• Pre-built content

• Creating and managing custom content packages

5. Integration

• Integration Scenarios and Patterns
  • Business Application Integrations

• SAP systems

• Non-SAP systems
  • Central Services Integration
  • APIs and Webhooks

• RESTful APIs

• Webhook setup and management
  • Microsoft Integrations

• Office 365

• Teams

• SharePoint
  • SAP SuccessFactors Integrations

• Employee Central

• Learning Management

• Performance & Goals
  • SAP Integrated Business Planning (IBP) Integration
  • Complex Integration Models

• Multi-system landscapes

• Hybrid scenarios

6. Security

• Security in SAP Build Work Zone Solution Architecture
  • SAP Build Work Zones Security Architecture

• Network security

• Application security

• Data security
  • Authentication Flow

• Single Sign-On (SSO)

• Multi-factor authentication
  • User and Role Provisioning

• Role-based access control

• User lifecycle management

7. Implementation Methodology

• Overview of Implementation Steps
  • Prepare Phase

• Project planning

• Requirements gathering
  • Explore Phase

• Solution design

• Prototype development
  • Realize Phase

• Configuration and customization

• Integration setup
  • Deploy Phase

• User acceptance testing

• Go-live preparation
  • Run Phase

• Monitoring and optimization

• Continuous improvement

8. Practical Configurations and Integrations

• Identity Authentication Service Configuration
  • SAP SuccessFactors HCM Suite Navigation
  • SAP SuccessFactors Work Zone Integration

• Cloud Content Provider setup

• Design-Time and Runtime Destination creation
  • Content Delivery Management (CDM)

• Scheduling recurring jobs for content refresh
  • Group and Role Synchronization
  • Identity Provisioning Service Configuration
  • Multiple Employment Scenarios
  • UI Integration Cards

• Activities

• Compliance Forms

• Curricula Status

• Development Goals

• Learning modules (Approval, History, Plan, Recommendations)

• Performance Goals

• Time Off

• Working Time Account Balance

9. Guided Experiences and Workspace Templates

• Onboarding and Crossboarding

• Enabling guided experiences

• Real-time sync configuration

• Customization options
  • Return to Workplace

• Admin and Employee perspectives
  • Spot Award Implementation
  • Navigation Card Creation
  • Workspace Template Design and Management

10. Advanced Topics

• Multiple Employment Handling
  • Real-Time Sync Configuration
  • Workflow Customization in Guided Experiences
  • Employee Central Service Center Integration
  • Home Page Card Customization
  • Qualtrics Survey Integration
  • SAP SuccessFactors Work Zone as Identity Provisioning Target System

11. Performance Optimization and Troubleshooting

• Performance monitoring tools
  • Common issues and resolutions
  • Best practices for system optimization

12. Future Roadmap and Emerging Features

• Upcoming features and enhancements
  • Industry trends and their impact on SAP SuccessFactors Work Zone

Track O : Product

• This track focuses on a range of innovative HR products like SAP SuccessFactors/Workday/Darwinbox/Oracle, etc tailored to streamline operations.

• Access cutting-edge tools designed to boost efficiency and productivity within your HR department.

• Empower your HR team with advanced solutions aimed at enhancing employee experiences.

• Discover new technologies and platforms that revolutionize traditional HR practices.

• Stay ahead of the curve by integrating state-of-the-art tools into your HR operations.

• Elevate your company's HR strategies with the latest advancements in HR technology.

Track 01 : Process

• This track focuses on understanding and improving HR business processes within an organization.

• Learn how to analyze, map (using Process Modelling tools like Signavio, ARIS, MS Visio etc), and optimize HR workflows to increase efficiency and productivity.

• Gain insights into process automation, workflow design, and process improvement methodologies.

• Explore best practices for streamlining HR processes and delivering a seamless employee experience.

• Acquire the skills needed to identify bottlenecks, implement process changes, and measure their impact.

Track 02 : Strategy & Architecture

• Dive into the strategic aspects of HR technology and its alignment with organizational goals.

• Develop a comprehensive understanding of HR technology strategy and its role in driving business success.

• Learn how to design and implement HR technology architectures that support organizational objectives.

• Explore frameworks for assessing technology needs, conducting vendor evaluations, and creating technology roadmaps.

• Gain insights into the integration of HR technology with overall business strategies.

Track 03 : Operation & Security

• This track focuses on the day-to-day operation of HR technology systems and platforms.

• Learn how to effectively manage HR data, ensure data integrity, and maintain data security.

• Gain knowledge of HR system administration, user support, and troubleshooting techniques.

• Explore reporting and analytics capabilities within HR systems to drive data-driven decision-making.

• Acquire skills in managing system upgrades, integrations, and vendor relationships.

Track 04 : Implementation

• In this track, learn how to successfully implement HR technology solutions within an organization.

• Gain insights into project scoping, requirements gathering, and vendor selection processes.

• Explore implementation methodologies, change management strategies, and user adoption techniques.

• Learn how to plan and execute data migration, system configuration, and testing activities.

• Acquire skills in project planning, resource management, and stakeholder communication.

Track 05 : Migration

• This track focuses on the process of migrating HR technology systems from one platform to another.

• Learn about the challenges and considerations involved in data migration, including data cleansing and transformation.

• Explore migration strategies, tools, and techniques to ensure a smooth transition.

• Gain insights into system compatibility, data mapping, and integration with existing systems.

• Acquire skills in managing migration projects, minimizing disruptions, and ensuring data accuracy.

Track 06 : Integration

• In this track, learn how to integrate HR technology systems with other business applications.

• Gain insights into integration methodologies, APIs, and data synchronization techniques.

• Explore best practices for integrating HR systems with payroll, benefits, and talent management platforms.

• Learn how to design and implement data flows between systems to enable seamless processes.

• Acquire skills in troubleshooting integration issues, monitoring data integrity, and optimizing system performance.

Track 07 : Quality Assurance

• This track focuses on ensuring the quality and reliability of HR technology systems and applications.

• Learn how to develop and execute test plans, test cases, and test scripts.

• Gain insights into different testing techniques, including functional, regression, and performance testing.

• Explore quality assurance frameworks, tools, and methodologies specific to HR technology.

• Acquire skills in defect tracking, issue resolution, and ensuring compliance with quality standards.

Track 08 : AMS

• In this track, learn about Application Management Services (AMS) for HR technology systems.

• Gain insights into the support and maintenance activities required to keep HR systems running smoothly.

• Learn about incident management, problem resolution, and service level agreements (SLAs).

• Explore best practices for system monitoring, performance optimization, and capacity planning.

• Acquire skills in managing vendor relationships, coordinating system updates, and user support.

Track 09 : Certification

• This track focuses on achieving certifications related to HR technology platforms and applications.

• Learn about different certification programs and their requirements.

• Gain insights into the benefits of certifications for career advancement and professional development.

• Prepare for certification exams through targeted training and exam preparation strategies.

• Acquire the knowledge and skills needed to successfully pass certification exams and earn credentials.

Track 10 : Interview Preparation

• This track is designed to help individuals prepare for HR technology-related job interviews.

• Gain insights into common interview questions and how to effectively answer them.

• Learn about key HR technology concepts, trends, and industry best practices to showcase during interviews.

• Acquire skills in presenting your experience, achievements, and technical expertise with confidence.

• Receive guidance on resume building, interview etiquette, and post-interview follow-up.

Track 11 : Presales

• In this track, learn about the presales process for HR technology solutions.

• Gain insights into understanding customer requirements and tailoring solutions to meet their needs.

• Learn how to conduct product demonstrations, prepare proposals, and create sales collateral.

• Explore techniques for building relationships with prospects, overcoming objections, and closing deals.

• Acquire skills in sales presentations, negotiation, and effectively positioning HR technology solutions.

Track 12 : Project Management

• This track focuses on project management principles and practices specific to HR technology initiatives.

• Learn how to plan, execute, and monitor HR technology projects from initiation to closure.

• Gain insights into project scope management, resource allocation, and risk mitigation.

• Explore techniques for managing project timelines, budgets, and stakeholder expectations.

• Acquire skills in project documentation, communication, and leading cross-functional project teams.

Track 13 : Product Management

• In this track, learn about product management in the context of HR technology solutions.

• Gain insights into product ideation, market research, and product roadmap development.

• Learn how to prioritize features, gather user feedback, and drive product enhancements.

• Explore techniques for product positioning, pricing strategies, and go-to-market planning.

• Acquire skills in product lifecycle management, competitive analysis, and customer-centric product development.

Track 14 : Emerging Trends

• This track focuses on exploring the latest trends and innovations in HR technology.

• Gain insights into emerging technologies such as artificial intelligence, machine learning, and robotic process automation.

• Learn how these technologies are transforming HR practices and shaping the future of work.

• Explore case studies and real-world examples of organizations leveraging emerging technologies in HR.

• Acquire knowledge to stay up-to-date with industry trends and make informed technology decisions.

Track 15 : Podcast/Videos

• In this track, explore HR technology-related podcasts and video content.

• Gain insights from industry experts, thought leaders, and practitioners through engaging discussions.

• Learn about the latest trends, best practices, and real-world experiences shared by the podcast hosts and video creators.

• Explore a variety of formats, including interviews, panel discussions, and educational content.

• Acquire knowledge and stay connected with the HR technology community through audio and visual media.

Track 16 : Resources

• This track provides access to a curated collection of HR technology resources.

• Gain insights into recommended books, articles, whitepapers, and research papers on HR technology.

• Explore online courses, webinars, and workshops to expand your knowledge and skills.

• Access toolkits, templates, and guides to support your HR technology initiatives.

• Acquire a comprehensive set of resources to deepen your understanding and excel in the HR technology field.

Track 17 : Ask Me Anything (AMA) Series

• In this track, participate in interactive sessions where your Mentor/Coach/HR technology experts answer your questions or give directions .

• Gain insights into specific challenges, industry trends, and best practices through live Q&A sessions.

• Learn from the experiences and expertise of seasoned professionals in the HR technology field.

• Explore a wide range of topics based on the questions asked by the participants.

• Acquire valuable knowledge and practical advice through these interactive AMA sessions.

Track 18 : Industry Specialization Series

Track 19 : Pure Research

SuccessLabs Academy: A Safe Collaboration Space for HR Tech

Why Join?

• Cross-sector collaboration: Connect with leading academicians and industry experts in HR Tech

• Innovation incubator: Develop and refine cutting-edge ideas in a supportive environment

• Knowledge sharing: Gain insights from both theoretical research and real-world applications

• Networking opportunities: Build relationships with potential research partners and industry collaborators

What to Expect

• Regular workshops and seminars: Engage in thought-provoking discussions on the latest HR Tech trends and challenges

• Collaborative research projects: Participate in joint initiatives that combine academic rigor with industry relevance

• Access to resources: Utilize shared tools, datasets, and facilities to support your research and development efforts

• Mentorship programs: Connect with experienced professionals and researchers for guidance and support

How to Get Involved

1. Express your interest: Reach out to us at [email protected] with a brief introduction and your areas of expertise in HR Tech.

2. Attend our kickoff event: Join our virtual orientation session to learn more about the collaboration space and meet potential partners.

3. Propose a project or research idea: Share your vision for advancing HR Tech and find like-minded collaborators within the community.

Industry Immersion Lab (IIL) Case Studies for SAP SuccessFactors Workzone